Why are privacy and confidentiality important?


Health professionals are ethically obligated to protect patient confidentiality. The Code of the Australian Medical Association (AMA) (Code of ethics revised 2016) provides that a health professional must ‘maintain the confidentiality of the patient’s personal information including their medical records, disclosing their information to others only with the patient’s express up-to-date consent or as required or authorized by law. This applies to both identified and de-identified patient data’

The integrity of the health system relies on the protection of privacy and confidentiality because:

  • Patient autonomy requires that individuals be free to choose, except in certain limited circumstances, who accesses information about their health.
  • People may be reluctant to seek medical attention if they fear their information could be disclosed to others. This 'chilling effect' could have implications for the future prevention, treatment and study of medical conditions.
  • A health system with strong privacy mechanisms will promote public confidence in healthcare services; and
  • Disclosure that individuals have tested for, or are living with, HIV/AIDS or other STls can invite social stigma and discrimination.

Page last updated October 2022